Clinic intelligence for allied health
Cadence reads your Nookal data and shows you the things your reports don’t. Where your cancellations are clustering. Which practitioners are quietly struggling. Which new clients are about to drop off. Where revenue is leaking. One calm view, refreshed hourly.
What changes about your week
Cadence doesn’t add a new tool to learn. It reads the data you’re already generating and turns it into a clear picture of how your clinic is actually running. Four moments, before and after.
Without Cadence
You open Nookal and scan yesterday’s appointments. The clinic feels off but you can’t name why. You make a mental note to look at the numbers later in the week. You don’t.
With Cadence
You open Cadence and see the week ahead in one view. Three patients on active episodes have no future booking. Two new clients didn’t rebook after visit two. Hannah’s rebooking rate dropped three weeks in a row. You know exactly what to raise in this afternoon’s 1:1.
Without Cadence
Reception mentions a few cancellations. You don’t catch that four happened within two hours of the same SMS reminder. By Friday it’s eight. By month-end it’s a pattern you can’t reconstruct.
With Cadence
The cancellation register surfaces Tuesday’s cluster automatically and names the four patients. The recovery queue creates outreach tasks for reception with the context already attached. The pattern is fixed by Wednesday, not by month-end.
Without Cadence
You sit down to figure out how each practitioner is going. Their KPIs are in Nookal, their development notes are in a Word doc, their hours are in a spreadsheet. You give up around 6:30.
With Cadence
Each practitioner has one profile. Their trend against themselves, their notes from the last 1:1, the named patients who lost momentum this fortnight, the skills they’re working on. Forty minutes of synthesis becomes five minutes of reading.
Without Cadence
You’re back at the kitchen table reconciling a spreadsheet of fortnightly numbers. You spot a discrepancy between Nookal and your commission calc. You don’t have time to resolve it. You pay anyway. You’ll deal with it next fortnight.
With Cadence
The spreadsheet is gone. Cadence reads the source data and shows the per-practitioner P&L on one screen. Commission earned is computed from first principles and reconciled against Xero. Discrepancies surface as tasks, not as Sunday-night frustration.
Why this matters
Your booking system is good at running a diary. Your accounting system is good at the ledger. Neither is built to answer the questions a clinic owner actually carries between them. Cadence is the layer above that does.
FromRunning the clinic on gut and Sunday-night spreadsheets
ToSeeing the week clearly by Wednesday morning, in twenty minutes
FromFinding out about cancellation clusters at month-end
ToCatching them on Tuesday afternoon, while you can still act
FromMentoring conversations built on memory
To1:1s built on twelve weeks of grounded, specific evidence
FromSenior staff carrying the clinic, invisibly
ToTheir patterns visible, their work celebrated, their methods captured
FromJunior staff developing slowly, without feedback
ToSkills tracked, trajectory visible, support arriving before it’s too late
FromStaffing decisions made on instinct
ToDecisions made on a per-practitioner P&L you can defend
The owner who can see what’s happening, what’s changing, and why, leads with confidence. The one who can’t, fights fires for a decade. Cadence exists to put confident leadership within reach of every clinic owner running a small or growing team.
How it works
Your booking software stays the source of truth for diary, clinical notes, and billing. Your accounting stack stays the source of truth for payroll and ledger. Cadence reads them, joins them, and answers the questions neither one was built to answer alone.
Cadence connects to Nookal with your API key and pulls appointments, practitioners, patients, events, and invoices on a one-hour cadence. Xero integration ships in Phase 2 for authoritative revenue. No migrations. No re-entry. Nothing changes about how reception, clinicians, or accountants work.
Cadence sees how the moving parts of your clinic fit together. Patients to episodes. Episodes to practitioners. Practitioners to performance, coaching, staffing, and margins. A cancellation isn’t just one number; it tells you something about utilisation, the patient’s recovery, reception’s workload, and next month’s revenue. The connections are what the standard reports miss.
An action queue catches what would otherwise slip. Recovery work for cancellations. GP letters overdue. New clients drifting toward dropout. Practitioners whose forward bookings are quietly thinning. The queue is operational, not punitive. It tells you what to look at, not who to blame.
Every practitioner has their own profile. Coaching notes, action items, skill development, and a twelve-week trend ribbon live in one place. Mentors arrive at 1:1s prepared with specifics. Comparators (peer cohort, tier average, clinic context) are mentor-controlled and shown with consent, not by default.
About the team
Cadence is designed and shipped by someone running an allied health clinic, not by software people who studied them. The defaults are right because the person setting them is the same person who feels the cost when they’re wrong.
These constraints are written into our product doctrine and referenced in every code review. They are how the tool stays what we promised it would be.
The conversation
The contact form takes a few minutes. We come back with a specific answer to a specific question. No demo deck, no funnel, no sales sequence. One clinic at a time, while the product matures.